Our sustainable business framework
As a leading mutual insurance company, we are inherently positioned to deliver on our purpose each and every day.
Protecting today's dreams from tomorrow's risks
Our sustainable business framework demonstrates how we weave our purpose into our approach to critical business issues – in the industry, with our customers and in our communities.
Community engagement
Investing to create stronger, more resilient communities across our footprint.
Climate impacts and response
Leading the industry in understanding and proactively responding to the impacts of climate on our business and the needs of our customers.
Responsible data and A.I.
Placing inclusion, along with responsible use and guardianship of customer data, at the center of business innovation. This expands our vision to be the most trusted and valued customer-driven insurance company.
Inclusive excellence
Building an engaged and inclusive business across employees, agency owners and customers, that is reflective of our increasingly diverse customer base.
Life’s better when you’re under our roof
Fostering resilient, thriving communities through our commitment to inclusivity, sustainability and support
What’s the good news?
Being there for people is at the heart of everything we do. It’s not only fulfilling our promise to our customer when they file a claim, it’s also about offering products that support stability and structure of their community as they rebuild from a disaster. We believe that earning trust means showing up in meaningful ways, both big and small.
Stronger communities, stronger business
When we invest in resilient and thriving communities through the inherent promise in our products and in the partners we support, we’re contributing to a healthier economic environment where our customers, employees and agency owners live and work. When our company is able to profitably grow and maintain a strong capital position, we’re able to reinvest and add value for our customers and communities. And, collectively, that enables us to deliver on our mission to inspire, protect and restore dreams.
Our Dreams Foundation
We believe our people – employees and agency
owners – are a force for good in our communities. In
addition to their steadfast support of our
customers, our people share a passion for giving
back in ways that make real, lasting impact. And
through our Dreams Foundation, we prioritize
initiatives that foster resilient and thriving
communities that are aligned with our
organizational efforts.